Nail Your Inquiries

Get the scoop on all things Gemma Lounge with our handy guide.

Have a Question?

FAQ

We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.

Book seamlessly online through the Gemma Lounge website, where you can browse services, select your time slot, and confirm instantly.

Absolutely! Gemma Lounge’s platform lets you select your preferred salon and nail artist based on availability and your style needs.

We understand plans change; you can easily reschedule or cancel through our website up to 24 hours before your appointment.

To guarantee your spot and avoid waiting times, we recommend booking in advance, although walk-ins are accommodated when possible.

Plan ahead for that special occasion; appointments can be booked up to three months in advance with Gemma Lounge.

Gemma Lounge partners offer a variety of services, from classic manicures to advanced nail art, gel, and acrylics.

Yes, we offer membership plans that provide value, such as discounted rates and exclusive services for frequent clients.

Our artists specialize in custom designs; share your vision, and we’ll bring your personalized nail art to life.

Gel nails offer a more natural look with flexible strength, while acrylics are known for their durability and length.

Yes, nail health is paramount; our salons provide nourishing treatments to keep your nails strong and healthy.

Pricing reflects the expertise of our nail artists and the quality of the materials used, ensuring top-notch service.

We accept various payment methods, including major credit cards, debit, and mobile pay for your convenience.

A small deposit secures your booking, with the balance due after your appointment, ensuring seamless service.

We stand by our service quality; if you’re not satisfied, we offer a resolution process to address your concerns.

Join our loyalty program for discounts, and keep an eye on our site for seasonal and first-time client offers.